Privacy Policy
Last updated: 12/3/2025
Welcome to ChatFlow AI. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (https://www.chatflowai.org) and our AI chatbot services.
1. Information We Collect
We may collect and process the following types of personal data when you use our services:
Personal Information (Provided by You)
• Name
• Email address
• Payment information (processed securely via Stripe)
• Business details (if provided)
Automatically Collected Information
• IP address
• Browser type and device information
• Website usage data (via cookies and analytics tools)
2. How We Use Your Data
We use the personal information we collect for the following purposes:
• To provide and manage our AI chatbot services
• To process payments securely via Stripe
• To improve user experience on our website
• To send updates or service notifications (only if you opt-in)
3. Data Protection & Security
We take data security seriously and implement industry-standard measures to protect your personal information, including:
• Secure payment processing via Stripe
• SSL encryption on our website
• Limited access to sensitive data, restricted to authorized personnel
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and track site performance. Users can manage cookie preferences through their browser settings.
For visitors in the European Union (EU), we display a Cookie Consent Banner to comply with the General Data Protection Regulation (GDPR).
5. Your Rights (GDPR Compliance)
If you are located in the United Kingdom or the European Union, you have the following rights under GDPR:
• Right to Access – Request a copy of your personal data.
• Right to Erasure – Request that we delete your personal data.
• Right to Data Portability – Receive a copy of your data in a structured format.
• Right to Withdraw Consent – Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at: Info@chatflowai.org
6. Third-Party Services
We use third-party service providers to operate and enhance our services:
• Stripe – Secure payment processing provider
• Wix – Website hosting platform that may collect usage data
We do not sell or share your personal data with third parties for marketing purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: Info@chatflowai.org