Your FAQs, answered on your website, by a chatbot you set up yourself.
You control the answers. Your team handles live chat. Write or approve replies to your common questions in a few no-code steps, then paste one script tag. AI recognises when visitors ask the same thing in other words; anything unknown goes to your team.
Website assistant
Answers from your FAQs
Most businesses do not need a complicated AI system.
They need a chatbot that gives visitors the answers they already approved, and makes it easy to contact a real person for anything else. ChatFlow AI uses AI to recognise what a visitor means and shows the answer you approved, word for word. If your FAQs don't cover it, it hands over to you.
What you get
A small set of tools that do one job well.
- 01
Build it in your dashboard
Set the bot name, greeting, brand color, widget language, fallback message and a link to reach you. Test it in a free preview.
- 02
Write your approved FAQs
Add question and answer pairs plus optional keywords. Visitors only ever see answers you wrote. Unknown or advice-type questions get your fallback message.
Example FAQ- Q: What are your opening hours?
- A: Mon–Fri, 9:00–17:00.
- Keywords: open, closing time
- 03
Opt-in lead capture
On Essential and above, visitors can leave their name, email and message after ticking a consent box. Leads appear in your dashboard and export as CSV.
- 04
Paste one script tag
Copy the embed code into your site. It loads only on the domains you allow, while your plan is active.
your-site.html<script src="https://chatflowai.org/widget.js" data-bot="your-bot-id" async></script>
Pricing
A short menu of one-time plans, in euros.
One-time payment for fixed-length access. Nothing renews automatically. Build and test for free before you buy.
Starter
A simple FAQ chatbot for one website.
€15 / 30 days
- Access for 30 days
- One chatbot
- Up to 15 FAQs
- 100 answered questions per month
- Allowed-domain embed
- Email support
Essential
Adds opt-in lead capture.
€30 / 90 days
- Access for 90 days
- One chatbot
- Up to 40 FAQs
- 500 answered questions per month
- Opt-in lead capture + CSV export
- Live chat handoff answered by your own team
- Email support
Professional
More FAQs and more questions.
€50 / 180 days
- Access for 180 days
- One chatbot
- Up to 100 FAQs
- 1,500 answered questions per month
- Opt-in lead capture + CSV export
- Live chat handoff answered by your own team
- Email support
Business
The largest limits, for a full year.
€75 / 365 days
- Access for 365 days
- One chatbot
- Up to 200 FAQs
- 3,000 answered questions per month
- Opt-in lead capture + CSV export
- Live chat handoff answered by your own team
- Email support
Access starts when your payment is verified. Prices in euros; taxes are calculated by Paddle at checkout. No installation or configuration service is included.
How it works
A short, predictable process.
01
Create an account
Sign up and create your chatbot. Building and testing is free.
02
Write your FAQs
Add your approved answers and test them in the dashboard preview.
03
Choose a plan
Pay once for 30, 90, 180 or 365 days of access. Nothing renews automatically.
04
Paste the script tag
Add one line of code to your site. It loads on your allowed domains.
There is no waiting for a setup team: the chatbot goes live as soon as your plan is active and the script tag is on your site.
In practice
What the chatbot can actually do.
- Answer opening-hour questions
- Explain services
- Share pricing information
- Collect opt-in contact details
- Link visitors to your contact page
- Transfer important questions to a human
Every answer is one the business wrote and approved. Questions with no matching FAQ, and requests for medical, legal or financial advice, get the fallback message and a contact link.
Website assistant
Answers from your FAQs
Website assistant
Website assistant
Use cases
Configured around what each business actually sells.
- 01
Restaurants
Answer FAQs about opening hours, menu options, and location, and point visitors to your contact page for reservations.
- 02
Real-estate agencies
Answer FAQs about listings and the viewing process, and collect enquiries as leads for your team to follow up.
- 03
Consultants
Explain your service areas and pricing structure, and collect enquiries from interested visitors as leads.
- 04
Local service providers
Confirm service areas and quote ranges, and collect enquiries as leads for jobs that need a site visit.
- 05
Training businesses
Share course schedules, prerequisites, and pricing, and collect enrollment enquiries as leads.
- 06
Marketing agencies
Answer FAQs about your services and process, and collect project enquiries as leads.
About
Technology should make customer service simpler, not less human.
ChatFlow AI is self-service FAQ chatbot software. You configure your own chatbot with the FAQs you choose to add, and visitors always have a clear path to contact a person.
The chatbot should make it easier for visitors to get help while keeping a clear path to a human team member.
FAQ
Common questions.
Create an account, choose a plan, then configure your bot name, greeting, brand color, widget language, and fallback message in your dashboard. Add your FAQs and paste the provided script tag on your website.
Contact
Questions about setting up your chatbot?
Reach out about your account, billing, or getting started with the software, and we’ll get back to you.
Replies during business hours, usually within one working day.
Prefer email? support@chatflowai.org